Reduce your risk of carjacking

Stealing a car by force has captured headlines across the country. While city vehicles are not normal targets for carjacking, there are general precautions which should be followed. Here are some recommendations from the Minneapolis Police Department:

• Do not leave your vehicle running while unattended and never leave a key inside a parked vehicle.
• Enter your vehicle quickly and lock your doors.
• Memorize your license plate to help in fast recovery.
• Be aware of your surroundings and avoid being alone in your vehicle in certain areas, including isolated roads and parking lots.
• Don't sit in your vehicle with the windows down and the doors unlocked.
• Park in well-lit areas and if concerned, find a security guard to accompany you to your parked vehicle.
• When exiting your car, look around you before turning off the ignition.
• Make sure your cellphone is charged and accessible.
• Be aware of tactics carjackers use, including bumping into your vehicle, pretending to be stranded, and flashing their vehicle's lights at you. If you feel a threat, drive to the nearest police or fire station.
• Keep distance between your vehicle and the vehicle in front of yours if you need to drive around it and make a quick escape, especially at red lights.

If you are a victim of carjacking:

• Honk your horn or use your panic button on your key fob.
• Don’t resist, hand over keys.
• Call 911 immediately.

For more information on general vehicle crime prevention and personal safety, review this story from KSTP.

Submitted by: Julie Jelen, Loss Control Consultant

Central States Water Environment Association (CSWEA) George W. Burke, Jr. Facility Safety Award

Do you know of a municipality or perhaps your own, that has a strong safety program within their wastewater utility? Each year, the Central States Water Environment Association (CSWEA), Minnesota section, offers recognition opportunities for individuals or organizations that are doing great work. This year, they are working hard to find a candidate for the George W. Burke, Jr.Facility Safety Award. 

What is the CSWEA George W. Burke, Jr. Facility Safety Award?

Established in 1983, this award is given in recognition of active and effective safety programs in municipal and industrial wastewater treatment facilities. This award recognizes a wastewater treatment facility based on the documented and illustrated safety program and safety record of the facility for the preceding calendar year.

To submit nomination, go to CSWEA Awards. The nomination is technically due by November 15th, but will be extended as needed.  

Reminder: Changes to Federal CDL training coming Feb. 2022

Link to updated blog:

http://lmcpipeline.blogspot.com/2022/02/update-reminder-changes-to-federal-cdl.html

On Feb. 7, 2022 the updated Federal Motor Carrier Safety Administration (FMCSA)
commercial drivers license (CDL) training standards will go into effect. These revised standards are required for anyone pursuing a new CDL license or endorsement. Training must come from a certified trainer registered in the FMCSA Training Provider Registry. As a result, most in-house training will no longer qualify.

The revised standards focused on entry-level driver training (ELDT), setting a baseline for anyone new to the commercial driving space. This includes those applying to: 

• Obtain a Class A or Class B CDL for the first time.
• Upgrade an existing Class B CDL to Class A.
• Obtain a school bus (S), passenger (P), or hazardous material (H) endorsement for first time.

Two exceptions in the FMCSA to be aware of are:

• If an applicant who obtains a commercial learner’s permit (CLP) prior to Feb. 7, 2022, obtains a CDL before the CLP or renewed CLP expires, the applicant is not subject to the ELDT requirements. 
• Any individual who meets one of the exceptions for taking a skills test in 49 CFR Part 383 is also exempt from the ELDT requirements. 

The registry’s purpose is to ensure entry-level drivers are proficient in both driver theory training and behind the wheel training. The registry will always contain the official list of qualified trainers and the records of drivers who have successfully completed their ELDT, and states will have access to that information. After a driver has completed the required training, the training provider must electronically submit the certification into the training provider registry. 

Looking for more information? Explore these additional resources:

Training Provider Registry

CDL regulation PDF 

FMCSA Website for ELDT 

49 CFR Pt. 383 Guidance Q&A

Submitted by: Michael Neff, Loss Control Consultant

Are you doing self-inspections in your city?

Inspecting the workplace for hazards is one method your city can use to comply with the Minnesota AWAIR Act (AWAIR = A Workplace Accident and Injury Reduction). Employers covered by this act must establish a written program that includes the methods used to identify, analyze and control new or existing hazards, conditions and operations. Self-inspections will also help reduce costs, boost morale, increase productivity, and lower liability exposure. 

Self-inspection process

The inspection process is a structured way to identify any hazards or deficiencies that could lead to an accident or injury. These self-inspections should be part of the monthly safety committee activities. Start by developing a list of buildings, parks, and structures, etc. to inspect and establish an appropriate schedule for these inspections. Use an inspection tool, such as a checklist, to document the inspection results. The League of Minnesota Cities Insurance Trust (LMCIT) Loss Control has several customizable examples of checklists to use for the inspection process. Nearly all the items on the checklists have an underlying OSHA regulation.

Conducting the self-inspection

A sub-group of committee members, typically two, conduct the inspections with the area manager and an employee representative. Staff conducting inspections must be trained in hazard recognition. Based on its findings, the inspection team and/or safety committee will develop a list of corrective actions to reduce and eliminate any unsafe conditions that were identified. Ensure all hazards are corrected in a timely manner. 

Document

As the saying goes – if it’s not documented, it didn’t happen. Keeping a record of in-house safety audits and inspections will identify past areas of focus and demonstrate a healthy safety culture.

 

Submitted by: Julie Jelen, Loss Control Consultant

New federal website offers free resources for preventing ransomware attacks

 A recent article in Cybercrime Magazine predicted that in 2021 a ransomware attack will happen every 11 seconds. Ransomware is an ever-evolving form of malicious software (malware) designed to encrypt information on a device, rendering any files and the systems that rely on them unusable. Ransomware attacks, in which payment is demanded from these cybercriminals before unlocking their files, have been surging of late.

New federal resources

The Cybersecurity and Infrastructure Agency (CISA) has established a dedicated .gov website for ransomware resources at StopRansomware.gov. There is a wealth of knowledge available here – curated from various government agencies and departments – including fact sheets, training, webinars, etc. It is a service provided by the United States government and thus all of the information is free and available on demand.  

Insurance Trust cybersecurity resources

Members of the League of Minnesota Cities Insurance Trust (LMCIT) also have access to the eRisk Hub by NetDiligence. The eRisk Hub is a private, web-based portal containing information and technical resources that can assist members in the prevention of losses due to network attacks, cybersecurity threats, and privacy breaches. The eRisk Hub can also provide support in the timely reporting and recovery of losses if an incident occurs.

If you believe your city has already experienced a data breach or other cyber/privacy liability, contact LMCIT claims staff immediately at (800) 925-1122.

Submitted by: Julie Jelen, Loss Control Consultant

Let the water fountains flow

The Minnesota Department of Health (MDH) has announced that water fountains everywhere have the green light to get back up and running. In this piece I will highlight the MDH’s main reasoning and research behind this recent decision, and how this may impact municipalities.

Heat-related illness risk                        

We are about halfway through the summertime and temperatures don’t look to be dropping anytime soon. It’s no secret that water fountains all over Minnesota are placed where people need to be hydrated the most including outdoor parks, athletic fields, places of employment, etc. MDH officials say citizens are at a much greater risk of a heat-related illness and dehydration than catching COVID-19 from the fountain surface.

These resources can help you prepare for extreme heat:

• Review tips for preventing heat related illness and identifying early warning signs:
• LMCIT blog: Protecting workers from heat-related illness
• LMCIT blog: Workers feeling the heat?

• You can use this heat forecast map and tool to plan your weekly workplan:
• National Integrated Heat Health Information System: Heat Forecasts
• Heat Vulnerability in Minnesota Assessment Tool

Videos and graphics: Surface cleaning still recommended

The Department of Health reported citizens are at extremely low risk of contracting COVID-19 from touching the same water fountain as someone else. They also reiterate that COVID-19 is not found in the drinking water dispensed. The Centers for Disease Control and Prevention (CDC) still is suggesting frequent cleaning of surfaces especially in shared and public places, as before.

Refer to the following information for cleaning/disinfection information:

• LMCIT blog: Make a plan for cleaning and disinfecting workplace surfaces
• LMCIT blog: Cleaning and disinfecting for COVID-19 virus

Address water quality risks first

When finally reactivating your city’s water fountains there are some things to consider before making sure the water is clean and trustworthy. When water fountains or other fixtures are shut off for an extended period, there is much more of a chance of water quality problems. A common example would be the build-up of bacteria such as Legionella.

Here is some guidance for safely reopening water fountains after shutdown:

• LMCIT Blog: Reopening building facilities with caution
• MDH: Resuming Use of Water Fountains: COVID-19

Submitted by: Michael Neff, Loss Control Consultant

Protecting workers from heat-related illness

What is heatstroke or heat exhaustion?  With the warm weather season upon us, we need to focus more on our bodies and how to stay healthy in the heat. Heatstroke is one of the greatest risks when working outdoors in the high temperatures of summer. Heatstroke can occur within 10 to 15 minutes of the body’s sweating mechanism failing and the body temperature rising. 

Heat exhaustion is a less intense form of heatstroke that can occur after prolonged exposure to high temperatures over a period of time. People most prone to heat exhaustion include those that work outdoors in high temperatures. 

Signs and symptoms of heat stroke:

• High body temperature (above 103 degrees orally)
• Lack of sweating
• Rapid, strong pulse
• Throbbing headache
• Dizziness
• Nausea
• Confusion
• Unconsciousness

Signs and symptoms of heat exhaustion:

• Heavy sweating
• Paleness
• Muscle cramps
• Tiredness, weakness
• Dizziness, headaches, fainting
• Nausea, vomiting

How do you prevent heatstroke and heat exhaustion?

• Wear loose fitting, light weight, light colored clothing.
• Wear sunscreen to prevent sunburn with reapplication intermittently.
• Take breaks in air conditioning (either indoors or in an air conditioned vehicle).
• Drink plenty of fluids, often and BEFORE you are thirsty. Drink water every 15 minutes.
• Avoid beverages that contain alcohol and caffeine.
• Replace salt and minerals with sports drinks.
• Schedule outdoor work early in the day to avoid prolonged exposure during the hottest periods of the day.
• Use the buddy system to monitor condition of your co-workers.
• Use cooling towels or cooling headbands to help regulate your body temperature. 

Submitted by: Julie Jelen, Loss Control Consultant

Ransomware on the rise

Ransomware has reached new heights with increasing targeted attacks over the past year and a half. There has been a 62% increase in ransomware attacks globally and a 158% spike in North America. And these are only the results of the known and reported cyberattacks. Cybercriminals are using more sophisticated tactics and more dangerous variants. The Colonial Pipeline and the Bruce T. Haddock Water Treatment Plant in Oldsmar, Florida have been the two most recent high-profile ransomware attack targets.  

What’s the cost?

Ransomware attacks are difficult to quantify because you have a variety of direct and indirect costs. It will also depend on the magnitude of the attack. Direct costs could include the ransom demands (if the victims choose to pay them) and remediation costs. But there are also indirect costs which we do not always consider. How much downtime has been lost and how much time was taken to restore systems? That is time taken away from the individual(s) daily routine. Has data been lost? Do reports have to be recreated? Has there been any damage done to the city’s reputation? These are just some of the hidden/indirect costs not covered by insurance that the city absorbs.

What to watch for and what you can do

2020 brought us a year filled with challenges. Because of COVID-19, employers were forced to create remote workforces and operate with cloud-based platforms. This in turn, created a higher increase in ransomware attacks. Therefore, cities should take a closer look at the cybersecurity industry and ensure best practices are in place.

Current industry trends and predictions to watch for in 2021 include:

• The biggest target for cybercriminals is remote workers.
• Cloud breaches will continue to increase.
• The issue of a cybersecurity skills gap will remain.
• With the increase in 5G bandwidth of connected devices, our devices will become more susceptible to cyberattacks.

An action step that cities can take is ensuring that employees are trained on this topic. NEOGOV offers 14 online training courses regarding cybersecurity. Some of these include:

• Security Basis
• Preventing Phishing
• Privacy Awareness
• Records Management
• Responsible Use of Social Media
• Security Awareness

You can find more information regarding NEOGOV here. If you have further questions, please contact your LMCIT loss control representative.

Submitted by: Kate Connell, Loss Control Consultant

Public Works Week May 16-22, 2021

It's Public Works Week, and that means around the state, cities and residents are celebrating all of the things  you do to keep our cities functioning. We at the League of Minnesota Cities would like to once again than you for taking care of our streets, sidewalks, water, wastewater, and parks. Thank you for keeping our cities running smoothly day in and day out. We appreciate you!

Safety tips for horseback riding programs

When we think about summer parks and recreation programs we often think about soccer, softball/baseball, swimming, and sometimes arts and crafts.  

But could your city programs also include horseback riding? The League of Minnesota Cities Insurance Trust (LMCIT) loss control team receives questions every year about liability related to horseback riding lessons or “saddle clubs” in their parks and rec programs.

Safety tips for horseback riding programs 

Riding horses could be an exciting parks & rec program that many residents may look forward to and enjoy. When considering whether to have these types of programs, also consider the safety of the program and the dangers. A few safety measures and good training can ensure that horseback riding is fun and safe for all!

• Inspect the riding area for each event. Ensure that the area is clear of any obstructions and limit any dangerous terrain. This makes it safe for both the rider and the horse.
• Ensure that all riders are wearing proper attire.
• Shoes should be closed toe to protect your feet in case a horse should step on them. Shoes should also have a heel to prevent your foot from going through the stirrup.
• Pants should always be worn, absolutely no shorts.
• Shirts should always be tucked in.
• Gloves are good for preventing hand injuries and can also prevent the reins from slipping if hands become sweaty.
• Saddles should fit the rider, so having a variety of different-sized saddles is helpful.
• Make sure all riders are always being supervised. Staff should be trained on safe horseback riding, all the safety rules, and should make sure that all riders are comfortable.
• Riding staff should be comfortable and experienced around horses, be trained to watch for signs of discomfort in the horse, and be able to train all riders effectively.
• Ensure that all riders have reviewed and signed liability waivers. If participants are under the age of 18 make sure a parent/guardian signature is obtained.
• Post signage of what riders should and should not do to help educate riders and make them more aware anytime they are around horses.

Horseback riding can be an exciting program to offer, so let’s also make sure it’s safe! After all, ensuring a safe and fun environment is what every parks and recreation program is all about.

For additional information, this link to the Department of Natural Resources site on horseback riding is a good source.

https://www.dnr.state.mn.us/horseback_riding/safety.html

Submitted by: Troy Walsh, Loss Control Consultant

Make a plan for cleaning and disinfecting workplace surfaces

Keeping workplace surfaces clean is a very important aspect that sometimes get forgotten about along with all the other protocols used to prevent the spread of COVID-19. Disinfecting surfaces around the workplace goes hand in hand with regularly using soap or sanitizer to prevent the spread of the virus through touch.                                                            

When to clean & disinfect

When there are no confirmed or suspected cases of COVID-19 in the building, then a thorough cleaning once a day is usually enough to remove viruses from surfaces. Disinfecting after cleaning to kill any remaining germs can further reduce the risk of spread around the office too.

It may be worth cleaning and disinfecting more often if the workplace has:

•             High traffic areas.

•             Low number of people wearing masks/disinfecting hands.

•             Higher COVID-19 case rates in the area.

•             Individuals with higher risk factors (age, health conditions, etc.).

•             Areas containing young children or others who do not wear masks/wash hands sufficiently.

Implement a plan

There is almost no limit to what surfaces can be potentially touched by multiple people in your space. Pens, keyboards, coffee maker/mugs, tables, doorknobs, light switches, elevator buttons, etc. are just some of the places not always considered when disinfecting.

Ideally, when disinfecting after cleaning, using a product approved by EPA List N will be the most effective and trustworthy. Remember to refer to the label for proper directions on disinfecting.

Lastly, make sure all necessary personal protective equipment (PPE) is provided for those cleaning the workspace.

If someone turns out to be infected in your workplace, there are some extra measures to take when cleaning and disinfecting the area afterward. Temporarily close off the area where the infected person occupied and wait several hours to a day before going in. Properly ventilate the area by having windows open or use a fan/HVAC system to increase the air circulation. Enter the area with proper PPE once it is ready, vacuum the space if necessary, and finish by cleaning then disinfecting the needed surfaces.

Educate all employees to identify the early symptoms of COVID-19, and develop policies that will train and protect workers who clean and are potentially exposed to the virus. Ensure these workers are educated on the hazards of improperly handling disinfectants and compliance with Occupational Safety and Health Administration standards on hazard communication and bloodborne pathogens.

The link below provides the most current Centers for Disease Control and Prevention guidelines on cleaning and disinfecting your facilities.

https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html 

Submitted by: Michael Neff, Loss Control Consultant

How to beat the cold while working outdoors in minnesota

We live in Minnesota and the fact is that our winters are cold. Those of us that work outdoors   in extreme temperatures for extended periods of time need to pay attention to our bodies and keep an eye on our co-workers for potential symptoms of cold stress.

Extremely cold or wet weather can cause hypothermia or frostbite at a much more rapid pace than we would expect.

Symptoms to watch out for

Someone with hypothermia, a condition in which the body uses up its stored energy and can no longer produce heat, may exhibit shivering, confusion, and blue skin. If you or a co-worker are suffering from hypothermia:

• Request immediate medical assistance.
• Move into a warm room or shelter.
• Remove wet clothing.
• If conscious, warm beverages may help increase the body temperature.
• Once the person’s temperature has increased, keep the person dry and wrapped in a warm blanket, including the head and neck.

Frostbite is indicated by tingling or stinging hands; numbness; or bluish or pale, waxy skin. If you or a co-worker is suffering from frostbite:

• Get into a warm room as soon as possible.
• Unless necessary, do not walk on frostbitten feet or toes.
• Immerse the affected area in warm (not hot) water, or warm the affected area using body heat. Do not use a heating pad, fireplace, or radiator for warming.
• Do not massage the frostbitten area – this may cause more damage.

Top 10 cold weather precautions to take

The best protection against cold-related health risks is to be aware, prepared, and implement engineering controls to protect workers. Consider the Top 10 Cold Weather Precautions:

1. Have sufficient clothing, including face/head protection, gloves, and waterproof, insulated footwear. Loose multi-layered clothing provides the best protection, because air trapped between layers of clothing provides an additional thermal insulation. Tight clothing reduces blood circulation and can restrict movement, which can be hazardous.
2. Drink plenty of fluids, preferably warm sweet beverages. Cold weather suppresses thirst, and dehydration can occur without proper fluid intake.
3. Increase caloric intake. Working in heavy protective clothing expends more heat, so 10-15% more calories are required.
4. Take periodic breaks as wind velocity increases or the temperature drops.
5. Avoid alcohol, nicotine, caffeine, and medications that inhibit the body’s response to cold or impair judgment.
6. Avoid the cold if you are becoming exhausted or immobilized, conditions that can accelerate the effects of cold weather. Never touch cold metal with bare skin.
7. Shield work areas from drafty or windy conditions. Seek a heated shelter if you have prolonged exposure to a wind chill of 20 degrees or less. Include chemical hot packs in your first aid kit.
8. Work during the warmest hours of the day and minimize activities that decrease circulation.
9. Learn the symptoms of cold-related stresses: heavy shivering, uncomfortable coldness, severe fatigue, drowsiness, and euphoria.
10. Work in pairs so partners can monitor one another and obtain help quickly in an emergency.

Staying warm and safe while on the job can become a challenge at times. Are your workers trained in working in cold weather?

More resources:
https://www.osha.gov/as/opa/cold_weather_prep.html
https://www.cdc.gov/niosh/topics/coldstress/recommendations.html

Submitted by: Julie Jelen, Loss Control Consultant

The return of cold weather and frozen pipe blogs

At LMCIT, we get lots of calls on frozen water and sewage lines. We have published many blogs over the years to help get you ready and prepare. Here they are in one accessible place:

• Dealing with Frozen Water Lines? Do not use electric current to thaw the lines!
• Water Line Freeze Ups - Guidance to Residents
• What cities may say to residents who have frozen water lines 
• Frozen Water Lines and City Policies
• Frozen Water Lines...A "golden opportunity" to plan 
• Frozen Water Lines - Educate the Public 
• Link on Waterlines – Minnesota Rural Water

Submitted by: LMCIT Loss Control 

OSHA 300A logs reporting reminder

OSHA 300A Logs need to be posted in your city/utility offices from Feb. 1 through April 30. 

March 2, 2021 is the deadline for electronically reporting your OSHA Form 300A data for calendar year 2020. All high-hazard Minnesota industries with 20 or more employees are required to electronically submit their data to federal OSHA. When counting employees, include total number of employees your establishment paid during the year. Also include those not on your payroll if the establishment supervised these employees on a day-to-day basis. Include all employees: full-time, part-time, temporary, seasonal, volunteers, salaried, and hourly. 

Log into the Injury Tracking Application.

Resources:

https://www.osha.gov/injuryreporting/
https://www.lmc.org/resources/reporting-injury-illness-data-to-osha/

Submitted by: Julie Jelen, Loss Control Consultant