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Monday, September 14, 2020

FirstNet Will Become NeoGov on Jan. 1, 2021

FirstNet Learning will become NeoGov on Jan. 1. These changes apply to existing FirstNet users and individuals currently accessing training courses through the FirstNet learning system who are not a part of a Regional Safety Group (RSG). RSG members, you have already been migrated over to the new NeoGov learning platform, but read on as there are some significant changes to be aware of with the programs we are offering.

What’s behind the change?                                                 

First, a quick background of the two companies. NeoGov was established back in 1999 and is known for HR software solutions, automated recruiting, hiring, onboarding, performance management, and off-boarding processes specific to the public sector as well as higher education organizations. With that comes a more robust learning system software platform. FirstNet Learning has been in business for 19 years and has been a leader in providing online training to thousands of public agencies that are part of over 35 state-wide insurance pools. NeoGov purchased FirstNet back in 2017 and with the combination of these companies, we are able have some of the best features from both.

The League of Minnesota Cities Insurance Trust is currently at the end of the three-year contract we had established with FirstNet and have renewed the contract with NeoGov for another three years. For RSG users, you have undoubtedly seen several of the new and improved features the new platform can provide if you choose to explore them. For those individuals who are new users or will be converting over to NeoGov on Jan. 1, there will be a series of webinars we strongly encourage you to attend that will help speed you through your implementation process. More to come on this as we proceed closer to the transition date.

What do these changes mean for you?

The most noticeable change will be an increase in per user cost. Under the terms of our expiring contract, the current cost per user/seat was a standard $20 and no minimum fee for non-RSG members. With that, we were able to offer limited functionality and 61 online training courses. The majority of these were focused on OSHA and general safety courses.

Under the terms of the new contract, the per user/seat fee will be increasing to $29 for non-RSG members, but will still be free to any RSG member. In addition, there is a new minimum fee of $261 per non-RSG city, and the fee for more than 10 employees will become $29 per user. The question you must be asking yourself is what am I getting with this price increase? Besides a much more robust training and tracking platform than was previously being offered, we have included an additional 150+ online training courses instead of the 61 courses presently being offered. Several new fleet training programs will be available to everyone, as well as a large offering of additional safety and health programs. 

What we are really excited about is a new series of what is commonly referred to as ‘human capital courses.’ These courses cover a wide range of supervisor training, including providing effective feedback and managing change, and courses intended for a wider audience such as focusing on the customer and listening skills. This is in response to general inquiries in the past asking for such programs.

There will be additional announcements coming throughout the rest of the year and updated information on our website regarding these changes, including upcoming training webinars as well as the complete course catalog listing. Please stay tuned for more information on these.

We do understand that this is an increase that always needs to be a part of any budget planning process.  For that reason, we felt the need to give all existing FirstNet users a heads up of what changes are coming your way. 


Submitted by: Joel Muller, Field Loss Control Manager